Welcome to JD Electrical, LLC (the "Site"). We understand that privacy is important to every visitor and customer, especially when sharing personal and property-related information. This statement governs our privacy policies with respect to those users of the Site ("Visitors") who visit without transacting business and Visitors who register to request audits, quotes, or contract electrical services on the Site and make use of the various services offered by JD Electrical, LLC (collectively, "Services") ("Authorized Clients").
Personally Identifiable Information
"Personally Identifiable Information" refers to any information that identifies or can be used to identify, contact, or locate the person to whom such information pertains, including, but not limited to, name, address, phone number, email address, corporate payment info, and service-related details. Personally Identifiable Information does not include information that is collected anonymously or demographic web traffic data not connected to an identified individual.
What Personally Identifiable Information is collected?
We may collect basic user profile information from all of our Visitors. We collect the following additional information from our Authorized Clients: the name, email address, phone number, company property address, project scope notes, and scheduling details necessary to deliver electrical services.
What organizations are collecting the information?
In addition to our direct collection of information, our third party service vendors (such as payment processors, scheduling software, CRM providers, and communication tools) who provide services integral to our operations may collect this information from our Visitors and Authorized Clients. We do not control how these third parties use such information, but we require them to adhere to standard data protection laws.
How does the Site use Personally Identifiable Information?
We use Personally Identifiable Information to customize the Site, to make appropriate service offerings, and to fulfill service requests on the Site. This includes using client data to schedule visits, prepare estimates, perform work safely, and provide service updates throughout project lifecycles. We may email Visitors and Authorized Clients about service availability, appointment updates, or information related to the subject matter of the Site. We may also use Personally Identifiable Information to contact Visitors in response to specific inquiries.
With whom may the information be shared?
Confidential customer information and Personally Identifiable Information about Authorized Clients is strictly protected and is not sold to third parties. We may share necessary project information with authorized team members, licensed subcontractors, or required inspectors to ensure successful project delivery. Aggregate, anonymized service data may be used to improve quality. We also offer the opportunity to "opt out" of receiving promotional communications.
How is Personally Identifiable Information stored?
Personally Identifiable Information collected by JD Electrical, LLC is securely stored in encrypted databases and password managers. They are not accessible to third parties or unauthorized employees of JD Electrical, LLC except for use as indicated above. Access to service records and project details is restricted to employees directly involved in managing those specific service requests.
What choices are available to Visitors regarding collection?
Visitors and Authorized Clients may opt out of receiving unsolicited information from or being contacted by us by responding to emails as instructed, or by contacting our data protection officer directly.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our Site and improve user experience. Cookies are files with a small amount of data which may include an anonymous unique identifier. We use cookies for analytics, essential site functions, and ensuring the highest quality user experience on our website.
How does JD Electrical, LLC use login information?
JD Electrical, LLC uses website traffic data, including IP addresses, ISPs, and browser types, to analyze trends, administer the Site, track user movement, improve page performance, and gather broad demographic information for aggregate use in improving our services.
How does the Site keep Client Data secure?
All of our employees are familiar with our strict data security policy. The Personally Identifiable Information and proprietary business data of our Authorized Clients is only accessible to a limited number of qualified specialists who utilize multi-factor authentication to gain access. We audit our security systems and revoke access for offboarded employees immediately.
Children's Privacy
Our B2B Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children under 18.
Links to Other Sites
The JD Electrical, LLC site may contain links to other websites. Please note that when you click on one of these links, you are moving to another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.